Remove From My Forums. Answered by:. Archived Forums. Windows 7 Media. Sign in to vote. I continue to get an error message to download the WIA Driver. Canon say this must be obtained from Microsoft yet it still doesn't work. Can someone in these two companies get their act together and provide a servic to their customers. What needs to be done and by whom to achive this task? Why does the Windows 7 Compatibility site say this Scanner is compatible with Windows 7 and no0ne in either company can assist in achieving this?
Canon USA shall have no responsibility for such items except for compatible Canon brand peripheral equipment covered by a separate warranty "Separate Warranty". Repairs of such Canon brand peripheral equipment shall be governed by the terms of the Separate Warranty. Non-Canon brand equipment and software that may be distributed with the Product are sold "as is" and without warranty of any kind by Canon USA, including any implied warranty regarding merchantability or fitness for a particular purpose, and all such warranties are disclaimed.
The sole warranty, if any, with respect to such non-Canon brand items is given by the manufacturer or producer thereof. This limited warranty covers all defects encountered in normal use of the Product and does not apply in the following cases:.
Interactive troubleshooting, the latest driver downloads, hours of operation, and answers to frequently asked questions www. A Canon Customer Care Center or ASF technician will attempt to diagnose the nature of the problem and, if possible, correct it over the telephone. If the problem cannot be corrected over the telephone, and you elect the InstantExchange option, a reference number will be issued to you.
You will be asked for the Product serial number and other information pertaining to your Product and for a ship-to location for the replacement Product must include street address. After receipt of the replacement Product with instructions and a prepaid waybill , follow the enclosed instructions on how to ship your product to the Canon USA repair facility.
InstantExchange Service exchanges your Product with a replacement Product, which will normally be shipped the same day if your request for this service is by 3 p.
Monday through Friday, except holidays. Canon USA does not guarantee same day shipment in the event of the occurrence of factors beyond its reasonable control. The replacement Product you receive may be a refurbished or reconditioned unit and will be covered for the balance of the period remaining on your original limited warranty. InstantExchange warranty program service is available only during the express limited-warranty period for your Product and only in the continental United States, Alaska and Hawaii during such period.
This limited warranty gives you specific legal rights, and you may also have other rights, which vary from state to state. InstantExchange warranty service is subject to the availability of refurbished or new replacement units. The Product is warranted against defects in materials and workmanship under normal use and service a for a period of one 1 year from the date of original purchase when delivered to you in new condition in its original container or b for 90 days from the date of original purchase for refurbished Products.
Interactive troubleshooting, e-mail technical support, the latest driver downloads and answers to frequently asked questions www.
The scanner for everyone. The CanoScan F Color Image Scanner is Canon innovation at its best - a photo, film and document scanner so versatile and easy to use, it truly is the scanner for everyone. Power scanning. Push-button ease. The F scanner includes a built-in 35mm film adapter, so you can easily scan your negatives and slides and incorporate them into any project. You can achieve a maximum dpi software enhanced resolution with more than trillion possible colors maximum bit color depth for great-looking film or photo scans every time.
Try a new creative technique, or improve your results. Find light in darkness with these tips and techniques. Share your passions with vlogging. Master the light any time, anywhere. Shoot in monochrome for timeless chic. Download drivers for your Canon product. Download software for your Canon product.
Download a user manual for your Canon product. Download firmware for your Canon product. Browse our frequently asked questions. Find contact numbers or product support.
Send your Canon product for service or repair. Expert services to keep your equipment working perfectly. Canon Professional Services. CPS members can find the right contact for each country and get through to the experts who can help you. Expert services to keep your equipment working perfectly, enhance its imaging performance or repair it. Software to improve your experience with our products.
Useful guides to help you get the best out of your product. Find solutions to the error code displayed on your product. I'm using a Brother All-in scanner which I bought 3 years ago and whilst its scanning software is not bad it's much slower and has way less options than VueScan. My operation system is Windows I can recommend VueScan without hesitation.
It''s worth the money. Victor C Glanville. Hamrick Software - I have been using VueScan for 10 years on several different computers using 3 scanner models. It really is an excellent product well maintained and exceptional value for money. It has given me a lot of pleasure over the years and helped produce some high quality scans of vintage family photography.
I can recommend it to anyone. Tim Flanigan. I am absolutely in love with this software! Thanks to VueScan, it back online and working better than ever. It is so efficient and easy to use that I'm looking forward to scanning several thousand slides that have been stored away and unusable. My scanner now works so much better than it did originally that I am incredulous.
I purchased the Pro version and it is worth every penny of the reasonable price. Love it!
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